All orders are shipped by the most efficient method available, unless otherwise directed. This includes UPS, Federal Express, Airborne Express or common carrier. 

Freight Terms

Freight charges are additional and will be added to your invoice. Shipping dates are approximate and based on the timely receipt of all necessary information. We are not liable for delivery delays beyond our control.

Payment Terms

Our payment terms for existing accounts are net 30 days. We also accept most major credit cards. A late charge of 1-1/2% per month may be charged on unpaid balances more than 30 days past due.

Small Orders – Under $100.00

A $10.00 handling charge will be applied to all small orders. Small orders must be prepaid by check, money order or by credit card unless Net 30 day terms are pre-established.

Damages / Shortages

We expect your order will reach you complete and undamaged. If your order is damaged contact your freight carrier within 72 hours of delivery. Please notify us as well. In all cases, the purchaser assumes all risk of loss or damage to products in transit. Marketing Communications Inc. is not responsible for the cost of replacement materials or freight expenses for goods damaged in transit.

Cancellations / Returns

If there is a problem with your order please contact us immediately. Cancellations are reviewed on a per order basis

Returns are accepted on stock products within 45 days of shipment. A return authorization number must be assigned to all returns. A restocking fee equal to 25% of the total invoice will apply to all returns. Returns are not accepted on custom or small orders. The customer is responsible for all freight charges incurred on the order, both initial and return shipment.