Terms & Conditions

Consistent with our corporate mission, our goal is to be exceedingly easy to do business with. As shown below, our Terms & Conditions are simple to understand and geared to make our relationship with you as seamless and easy as possible.

Shipping

All of our orders are shipped F.O.B. our facilities. All orders are shipped via UPS, FedEx Ground or our preferred truck lines. If you do not select a carrier, we will choose one for you. All express or expedited requirements must be specified at the time of order.

Drop-Shipping to Multiple Locations

We always provide you with a quotation in advance of any project requiring special packaging or shipment to multiple locations. In general, we charge a special handling fee of $5.00 per location for drop shipments to 5 or more locations.

Freight Terms

Freight charges are additional and will be added to your invoice unless you specify otherwise. We also ship collect with freight charges billed directly to your company by the freight carrier of your choice.

New Accounts

We request new accounts to provide complete credit information prior to processing your order. Please provide one bank reference and three supplier references. We will process and release any order within 48 hours of the receipt, review and approval of your information. Our standard credit approval form is available online or call us at 1-800-942-9225.

Payment Terms

Our payment terms are net 30 days. We also accept Visa, MasterCard, American Express and Discover credit cards at time of shipment. For use of credit cards after time of shipment, we reserve the right to charge a 3 percent processing fee to cover the additional cost associated with credit card transactions.

Small Orders – Under $100

We accept orders of any quantity for all standard products. However, a $10 processing fee is applied to orders less than $100.

Sales Tax

SightLine Display will collect and remit sales tax to those states where we are required by law to do so. If your company has a tax exempt status, we require that information be provided at the time of your order.

Cancellations/Returns

Returns are accepted on catalog products within 45 days of shipment. A return authorization number must be assigned to all returns. A restocking fee of 25% of the value of the invoice will apply to all returns. Returns are not accepted on custom or small orders. The customer is responsible for all freight incurred on the order, both initial and return shipments.

Warranty Statement

SightLine Display makes no warranty of any kind, expressed or implied. Any implied warranty of merchantability or fitness for a particular use is hereby expressly disclaimed by SightLine Display. The customer assumes all responsibility for product use and product application.

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